Frequently Asked Questions
If you don’t find the answer to your question, please contact us.
Q: What repairs are offered?
A: We specialize in iPhone Repair, iPad Repair, iPhone Repair, Smartphone Repair, Tablet Repair, as well as PC,Laptop, and Mac Repair.
Q: How long do repairs take?
A: iPhones Repaired same say day in 1 hour. Computer repaired in 24-48 hours (next day service), depending on whether parts have to be ordered.
Q: Where are you located?
A: We have three locations:
McDonough 120 S Point Blvd, McDonough, GA 30253
Valdosta 3323 Bemiss Rd D, Valdosta, GA 31605
Valdosta 31835 Norman Dr a, Valdosta, GA 31601
Q: What does your 90 day warranty cover?
A: Our warranty is the same warranty you’re ensured when you purchase a new device, it covers malfunctions of the parts installed, not human error. Our warranty does not cover any physical or liquid damage.
Q: What hours are you open?
A: Our hours are Monday-Saturday 10AM to 6PM. See our Locations page for exact hours by store location.
Q: What other services are offered?
A: We offer Buy/Sell for computers and phones.
Q: Do you offer repairs for other brands besides Apple?
A: Yes, we repair a wide range of smartphone brands including Samsung, Google Pixel, Motorola, and more.
Q: Can I get a quote before you start the repair?
A: Absolutely, we provide free quotes for all repairs before starting any work. Click here for a quote today!
Q: Do you offer any discounts?
A: We offer student and military discounts. Please inquire at one of our locations for more details.
Q: What other services are offered?
A: We offer Buy/Sell for computers and phones.
Q: Do you use original parts for repairs?
A: We use high-quality replacement parts that meet or exceed the manufacturer’s specifications.
Q: Can I mail in my device for repair?
A: Yes, we offer mail-in repair services. Contact us for shipping instructions.
Q: How do I know if my device is under warranty?
A: You can check your device’s warranty status by contacting us with your device details. Please choose a location here.
Q: What should I do if my device gets wet?
A: Turn off the device immediately, do not charge it, and bring it to us as soon as possible for a professional evaluation.
Q: Do you offer data recovery services?
A: Yes, we offer data recovery services for devices with damaged storage.
Q: Can I sell my old device to you?
A: Yes, we buy used devices. Bring in your device for an evaluation and instant cash offer. Click here for a free quote.
Q: Do you provide repair services for gaming consoles?
A: Yes, we repair gaming consoles such as Xbox, PlayStation, and Nintendo systems. Click here for a free quote.
Q: Are your technicians certified?
A: Yes, all our technicians are certified and experienced in repairing a wide range of devices.
Q: What payment methods do you accept?
A: We accept cash, credit/debit cards, and mobile payment options like Apple Pay and Google Pay.
Q: Is it necessary to back up my data before repair?
A: Yes, we recommend backing up your data before bringing your device for repair to avoid data loss.
Q: Can you help with software issues?
A: Yes, we provide software troubleshooting and installation services for all devices.
Q: What should I do if my screen is unresponsive?
A: Bring your device to us for a diagnostic check. We can repair or replace unresponsive screens. Click here for a free quote.
Q: Do you offer trade-in options?
A: Yes, we offer trade-in options for upgrading your device. Click here for more details.
Q: Can you repair cracked back glass on smartphones?
A: Yes, we can repair or replace the back glass on most smartphones. Click here for a free quote.
Q: What does your diagnostic service include?
A: Our diagnostic service includes a thorough inspection and testing of your device to identify issues.
Q: How can I track the status of my repair?
A: You can track your repair status by contacting one of our locations directly.
Q: Do you offer battery replacement services?
A: Yes, we offer battery replacement services for a wide range of devices, ensuring longer battery life and improved performance. Click here for a free quote.
